How big companies are training employees about AI



We are all well aware now that big companies are racing to implement AI and get a competitive advantage. A new study shows how companies expect HR departments to be part of this transformation.

About 60% of companies with more than 5,000 employees say that AI within HR will have the biggest impact on HR over the next 12 months. acquiring talentaccording to new data shared exclusively with Mercer Wealth. This is followed by 50% of participants who say that their company is relations with employees will be most influenced by technology, and 40% of them expect theirs performance management will change the most.

“Every HR job is made up of tasks,” says Jason Averbook, global head of HR strategy for Mercer. Wealth. “So this is a very low-hanging fruit for HR to think about: ‘How do you actually use tools like this to automate some processes?'”

But for the introduction of artificial intelligence to be successful, the new technology must be implemented in a thoughtful way. That’s why so many CHROs and people’s leaders are worried how best to educate staff. And there are already some trends in employee training that are taking shape in the world of human resources.

According to Mercer, about 70% of large companies that have AI training focus on teaching concepts and terminology. Followed by 60% of those who offer education ethical considerations and responsible AI50% who train employees take a practical approach with technology, and 30% learning how to use AI within specific business functions.

Averbook says the data shows that companies are mostly thinking about how to train employees on the technical aspects of artificial intelligence. This is, of course, important, but he adds that all employees should be clear about how this will transform their roles within the organization.

“There’s a huge need for education about the changes: ‘How is this going to change my business, how do I have to think about working differently, how do I have an AI-centric mindset when going through workflows,'” he says. “Technology implementation comes from IT, and continuous improvement comes from HR.”

Emma Burleigh
[email protected]

Today’s edition was prepared by Brit Morse.

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