Reality stars Spencer Pratt and Heidi Montag, known for their time on MTV’s “The Hills,” lost their home the fires in Californiabut not everyone feels sympathy.
The couple sat down “Good morning America,” recalling the shock of their loss.
“Spencer said, ‘Take whatever you want to keep,’ and I said, ‘How do you choose?’ My brain stopped working because I was so overwhelmed by so many things that you can’t replace, so I took my children’s teddy bears,” Montag said through tears.
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Spencer Pratt and Heidi Montag spoke to “Good Morning America” about losing their Pacific Palisades home to the California fires. (Good Morning America/ABC)
Pratt added: “The worst part was… our nursery. It’s so magical. We do story time every night. It’s such a routine. There’s so much love in it. Our son’s bed started burning in the shape of a heart. fire started just like a heart. I thought, ‘This is out of body, crazy.'”

Pratt shared images from his home captured by security cameras, including a heart-shaped fire on one of his children’s beds. (Spencer Pratt Snapchat)
Their house was located in the Pacific Palisades, where devastating fires broke out on January 7, destroying homes and businesses. According to Cal Fire, both the Palisades Fire and the nearby Eaton Fire remain active.
The couple says their home and belongings were uninsured, noting they were one of many Southern California residents dropped from their policies.
As Montag explained to the outlet, “We were ‘house poor’ as they call it. We have a house and everything else is a hustle, a grind, so we definitely count every dollar we make.”

Montag and Pratt say they were dropped by their insurance policy before the fire destroyed their home. (Vivien Killilea/Getty Images)
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Fans have been supporting the stars, including shipping Montag’s debut album, released in 2010, to the top of the iTunes charts, where this week it reached the number 1 position for both song and album.
“Fan support has been such a light in such darkness for us, and it’s life-changing,” Montag said.
However, not everyone was so kind in their responses to the couple’s interview.
“Buy another house. Stop crying,” someone wrote on the “Good Morning America” Instagram page.

Some were critical of Montag’s tears during her and Pratt’s interview. (Good Morning America/ABC)
“He’s wearing a Heidi shirt,” wrote another, calling it “shameless promotion during the worst tragedy imaginable, they will never change from remorse, not from remorse.”
Many echoed this sentiment, saying, “This is so sad, but there are so many people who have lost everything, not just celebrities. Come on, people interview everyone but celebrities!!”
But others still felt sorry for the stars, convinced by their honesty after their reality heyday TV ‘villains’ in ‘The Hills’.

While some were critical of Pratt and Montag, others offered empathy for the couple. (Michael Tran/WireImage)
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“They are so different now. Humble and recognisable!” someone said.
“I, Spencer and Heidi’s biggest fan, wasn’t on the 2025 BINGO card but here we are,” another added.
On social media, the parents of two boys, Gunnar, 7, and Ryker, 2, have shared images and video of what’s left of their home.

Pratt examines his burned-out house in an image shared to Instagram. (Spencer Pratt Instagram)
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“It’s a place that you love, where you live, that is a refuge from the world and to have that gone is a very difficult concept to deal with on a daily basis,” Montag said as she burst into tears again.
“I feel like a ghost. I don’t have a single photo left before there was an iPhone,” said Pratt. “I don’t have any of those stupid little things on your shelves. They’re all gone. None, nothing.”